Care Worker Training
High quality training and professional development to help our carers be the best!
We take training very seriously at IHL, to ensure that our carers have the skills and confidence to carry out the care role to the high quality standards that we are known for. We provide exceptional training on practical techniques and documentation, as well as helping carers to develop the soft skills needed to care for vulnerable adults. All training is focussed on ‘person-centred’ care principles and help the trainee fully understand the role and responsibilities of a care worker.
We invest a considerable time and resources into an initial 5 Day Induction course and regular Update Training on individual modules. The Induction Course and all update training on Moving & Manual Handling are carried out in our York centre which has a bespoke training room including all the equipment the carers would use in a client’s home, eg. hoist, bed, commode etc. Update training sessions are held in each local branch.
Fully Accredited Care Certificate Course
There is a legal requirement for all carers to pass the Care Certificate Course, and our Induction Course covers all 15 standards. Our highly skilled and experienced trainer delivers 4 days training in the classroom and Day 5 is carried out in the local branch. All carers are issued with a personal development file which requires further assessment over 3 months.
The Course includes the following modules:
Moving & Manual Handling / Safeguarding / Medication / Mental Capacity Act / Basic Life Support / Food Hygiene / Health & Safety / Fire Safety / Infection Control / Dementia / Learning Disabilities / Person Centred Care / Equality & Diversity / Pressure Care / Catheter & Stoma Care / Stroke Awareness / Communication/ Duty of Care/Privacy & Dignity/Handling Information/ Fluid & Nutrition/Your Personal Development
Annual training is held at each branch to ensure carers are kept up to date with current standards on all the modules within the initial Induction Course. These sessions are interactive and held in small groups within each local branch, with a test questionnaire to be completed at the end of each session.
Carers undertake quarterly appraisals to assess ongoing performance and to identify any further training needs. Personal development of each carer is extremely important to us so if a carer expresses interest in any specialist area such as Dementia or Stroke, appropriate training is identified and delivered to help them improve their skills.
We carry out spot checks at least once each quarter on each carer, this confirms that they are carrying out all techniques correctly and also assesses how they are interacting with our clients during the visits. The spot checks also identify if further training is required in any particular area.
All clients can be assured that our extensive training means they receive the highest standards of care from our committed and qualified carers.